ISO Certification Services in Mumbai

ISO 9000 series of standards

ISO 9001 certification body

ISO 9001 QMS (Quality management System) is the internationally recognized standard for the various business, manufacturing & service industries. ISO 9001 improves quality and productivity, creates awareness among staff about the quality of products, reduces wastage, improves internal communication etc.

All requirements of ISO 9001:2015 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.

ISO 9001:2015 is based on eight quality management principles (all fundamental to good business practice). When fully adopted, these principles can help improve your organizational performance:

  • Customer focus: organizations depends on their customers, and therefore need to shape activities around the fulfillment of market need
  • Leadership: is needed to provide unity of purpose and direction
  • Involvement of people: creates an environment where people become fully involved in achieving the organization's objectives
  • Process approach: to achieve organizational objectives, resources and activities need to be managed as processes, with an understanding of how the outputs of one process affects the inputs of another
  • System approach to management: the effectiveness and efficiency of the organization depends on a systemized approach to work activities
  • Continual improvement: adopting this as a part of everyday culture is a key objective for an organization
  • Fact based decision-making: effective decisions are based on the logical and intuitive analysis of data and factual information
  • Mutually beneficial supplier relationships: such relationships will enhance theability to create value.

What is ISO 9001 certification?

Certification shows that your organisation’s quality processes have been audited against the ISO 9001 standards with third party certification bodies offering independent confirmation that an organisation’s management systems meet the requirements of the standard.

How does my business gain ISO 9001 certification?

To achieve certification an organisation must show that it has a robust management system and a ‘process approach’ to apply that system. The management system is based on eight principles that international experts agree at the heart of operational excellence:

  • Customer focus
  • Leadership
  • Involvement of People
  • Process Approach
  • System Approach to Management
  • Continual improvement
  • Factual approach to decision making
  • Mutually beneficial supplier relationships

Key features

The standard applies to the processes in an organisation which have an impact on quality. It emphasises continual improvement and customer satisfaction.

The major clauses in the standard are:

  • Quality management system
  • Management responsibility
  • Resource management
  • Product realisation
  • Measurement, analysis, and improvement

What are the Benefits of ISO-9001?

General Benefits

  • More efficient and effective operation
  • Better and more consistent products and services
  • A foundation for continual improvement
  • Increased customer satisfaction and retention
  • Promotion of international trade

Customer Benefits

  • Improved quality and service
  • Delivery on time
  • Better focus on customer needs and expectations
  • Independent audit shows commitment to quality

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